Welcome to the official support portal for Boşqapp. Whether you need technical assistance, have questions regarding your account or in-app subscription, or wish to report a bug, you can reach the app operator directly through the channels below.
Our support desk is directly managed by the operator. We typically respond within 24 hours.
Best for detailed queries, account assistance, subscription inquiries, and bug reports.
Direct live messaging with the operator for fast troubleshooting and quick questions.
Find answers to common questions about Boşqapp, your subscription, and data security.
All subscriptions and billing are processed directly and securely by Apple via App Store In-App Purchases (StoreKit).
You have the full right to erasure at any time:
When confirmed, your profile record, personal dietary targets, all meal images, and your entire food log history are immediately and irreversibly purged from our servers. You may also email gasanoff.ramil@gmail.com to request manual erasure.
Boşqapp uses high-accuracy visual recognition models trained with specific understanding of regional Azerbaijani and international home-cooked dishes (e.g. plov, dolma, qutab, dovğa). After capturing a photo, our system estimates calories and macronutrients (protein, carbs, fat). You can always tap on any scan to adjust portions or refine ingredients manually before saving.
Ensure you have an active internet connection (Wi-Fi or cellular data) and adequate lighting on the dish. If an error persists, you can use the "Re-scan" option or type the dish name manually. If issues persist, please message us on WhatsApp (+994 10 323 71 65) or send an email with the screenshot.
Our full Privacy Policy detailing data protection practices, encryption standards, and third-party infrastructure providers is accessible at any time at https://bosq.app/privacy.
© 2026 Boşqapp. Maintained by operator Ramil Gasanov.